8 in 10 workers are forced to recreate existing documents.
According to the 2019 Global Intelligent Information Management (IIM) Benchmark Report released by M-Files Corporation, the intelligent information management company, enterprises are still struggling with the core steps of handling documents or files:
- 83 percent of organizational staff worldwide are forced to recreate lost documents already in existence.
- Approximately half of respondents (45 percent) find searching for documents and information challenging and time consuming.
- 96 percent of all employees face some sort of difficulty when looking for the most recent version of a document or file.
Organizations must seek better, more intuitive ways for managing documents. Failure to address this could have severe consequences for an organization – from hampered productivity and staff retention, to an organization’s inability to demonstrate compliance in accordance with regulations such as GDPR when handling and protecting information.
Technological solutions may help organizations deal with document management more effectively. However, the study shows that technology adoption and challenges across geographical regions vary substantially:
- Worldwide adoption of Enterprise Content Management (ECM) solutions is still low, 24 percent on average worldwide, with Switzerland and the Nordics leading. Less than one fourth of U.S. respondents (22%) report that their organization uses an ECM solution.
- 4 out of 5 users worldwide need access to corporate documents on mobile devices, with demand in Sweden, UK and U.S. being above average, and Finland leading with 91 percent.
- The use of personal devices and/or files sharing accounts is highest in Sweden with almost 7 in 10 office workers and lowest in Australia and New Zealand with 5 in 10.
Greg Milliken, senior vice president of marketing at M-Files, believes that by implementing a flexible, powerful and simple-to-use information management solution, employees will no longer need to waste precious time searching and recreating documents, enabling them to work far more productively, and add much more value to their organization.
Source: M-Files Corporation
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